WHAT ARE SHIPPING TIMES AND COSTS?
- Complimentary ground shipping within 1 to 7 business days
- In-store collection available within 1 to 7 business days
- Next-day and Express delivery options also available
- Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
- See the delivery FAQs for details on shipping methods, costs and delivery times
WHAT PAYMENT METHODS CAN I USE?
If your order shows that it was delivered, but you did not receive it. Please double-check with your neighbors, your mailbox, with any reception/front desk, and your local ACS office.
If you have looked in all of these places, and still have not received the parcel, please submit a ticket through our Customer Portal or emailing our team directly at firstname.lastname@example.org so we can assist you – please include your order number!
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
The best way to reach our Support Team is by submitting a ticket trough *Contact Us and provide us the order information!
Hours of Operation :
8 am – 18:00 pm (GMT+3)
You may also email our team directly at email@example.com